http://optempo.com/2007/10/25/albertsons-shows-how-to-provide-poor-customer-service/ Product Reviews and Buying Guides Mon, 21 May 2012 14:51:51 +0000 http://wordpress.org/?v=2.3.2 http://optempo.com/2007/10/25/albertsons-shows-how-to-provide-poor-customer-service/#comment-3788 trade show booths Fri, 11 Jul 2008 17:20:34 +0000 http://optempo.com/2007/10/25/albertsons-shows-how-to-provide-poor-customer-service/#comment-3788 hi Frank, I like your "amazing events" category and will have to read some of the other posts. When I read the first paragraph of this post I thought, well, what he did was wrong and what if every customer helped themselves to some "free samples", so at some point the store has to do something. However, I then read your suggestions and agree completely. Arresting him for shop lifting was ridiculous. Embarassment would have been enough, or even better, posting the sign, "If you would like a sample, please see an employee", and the employee could give out the sample or say you can get 2 ounces for 50 cents or something like that. I understand the frustration business sometimes feel, but with smart thinking they can come up with win-win solutions. ~ Steve hi Frank, I like your “amazing events” category and will have to read some of the other posts. When I read the first paragraph of this post I thought, well, what he did was wrong and what if every customer helped themselves to some “free samples”, so at some point the store has to do something. However, I then read your suggestions and agree completely. Arresting him for shop lifting was ridiculous. Embarassment would have been enough, or even better, posting the sign, “If you would like a sample, please see an employee”, and the employee could give out the sample or say you can get 2 ounces for 50 cents or something like that. I understand the frustration business sometimes feel, but with smart thinking they can come up with win-win solutions. ~ Steve

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